AI Lessons & Practice

Hone AI is a live AI coach that upskills employees in the flow of work, built on Hone’s extensive ecosystem of live learning experiences and research-backed content.

Hone AI supercharges employee development through:

• AI-Led Training. An interactive, on-demand tutor that delivers personalized, live training through voice, text, and visuals.
• AI Practice: Personalized conversation coach for practice with realistic simulations, tailored to each employee’s unique need.

AI Lessons allow learners to supplement Hone’s live class experiences by leveraging AI to practice and learn more about the topics covered in classes that learners have attended. AI Lessons have the ability to adapt to what the learners bring to the table, meaning it is able to adapt to the needs of the learner. This experience allows learners to have a live conversation with the AI, whether it be spoken word or via chat.

Navigating to AI Lessons in the Hone platform

Video Walkthrough

Steps to Access Hone AI

1. Log in to the Hone platform.
   1. Confirm that you are viewing the platform from your Learner Dashboard. Hone AI is currently only available on the Learner Dashboard.
2. On the left side of your screen, select the ‘Lessons & Practice’ option.

3. Select the lesson you are looking to complete at that time.

4. Click ‘Start Lesson’.
   1. If you would rather complete the lesson in Chat Mode, select ‘Chat & history.

Enabling/Disabling AI Lessons

Admins have the ability to enable/disable the AI Lessons from their Admin Dashboard.

If an Admin disables the AI Lessons & Practice, learners will no longer see the ‘AI Lessons’ on their Learner Dashboard.

Video Walkthrough

Steps to Enable / Disable Hone AI 

1. Log in to the Hone platform.
2. Open ‘Team Settings’ on the top right side of the Admin Dashboard.

3. Click ‘Features on the 'Left Side’ of the screen.

4. Toggle ‘Enable AI-powered features’ on or off depending on preference.

5. Click ‘Save’.

FAQ

• Currently, all users must navigate to their Learner Dashboard to access this feature, there is no way to access it directly from the Admin Dashboard.
• From the ‘AI Lessons’ Dashboard, learners are able to see the AI Lessons/Practices they have already completed.
• Learners will need to give Hone microphone permissions in their browser if they would like to proceed with the conversational AI Lessons/Practice experience. Hone will initially ask learners for permission, but if a learner accidentally says 'no' and then needs to change it later, the platform can't re-prompt them; they need to go give the permission to the microphone themselves.
  • Links for popular Help Center Articles include:
    • Google Chrome: Use your camera and microphone in Chrome - Computer - Google Chrome Help
    • Safari: Control access to the microphone on Mac
    • Microsoft Edge: Windows camera, microphone, and privacy - Microsoft Support
    • Mozilla Firefox: How to manage your camera and microphone permissions with Firefox | Firefox Help
• At the end of the AI Lessons/Practice, learners will be asked to provide feedback on their experience with the AI and what can be improved in the future so our team can continue to improve the user experience.
• How does Hone train the model?
  • Hone is using OpenAI’s API, meaning Hone is not building and training our own AI. The OpenAI API does not store any inputs for training their models. It does not ingest any Personally Identifiable Information (PII). 
• Will the AI store any learner data?
  • Hone may share some learner data (e.g. name, learning profile, etc) to help personalize the learning experience, but OpenAI will not store any of that information.
• How does Hone’s use of AI align with industry standards or best practices?
  • Hone approaches AI as we do everything at Hone: with our customers and learning experience at the forefront of every decision made. Hone will ensure our use of AI adheres to industry standards for security and compliance, protecting sensitive information, and monitoring against bias and misinformation.

If you have any additional questions about the Hone AI, please contact support@honehq.com.