Reschedule Learner

  • Updated

From your Hone Platform, you have the capability to reschedule a learner within the same program, or if the feature is enabled you can reschedule the learner into a membership class!

 

1. Log in to the Hone portal and click on ‘Learner’ on the left-hand side.

2. Search and select the learner's name. 

3. A panel window with the learner profile will show up on the right-hand side. Find the class that they 'missed' or that you want to reschedule for them. Click on the clock icon.

Screen

4. Select the date/time you would like to reschedule the learner for.

5. Select 'Confirm' and the learner will be rescheduled.

    • If the reschedule with a Membership feature is on, there will be an option to reschedule into membership classes. You can reference this article for instructions on how to Reschedule with Membership Class.

Screen

noun-info-1587161-EF4A81.png Learners cannot be rescheduled into a different program. 

If you have any issues rescheduling a learner, click on this link to complete the Admin Support form. 

 

 

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