Remove Learner in Membership Program

Admins have the ability to remove learners from Membership Programs in the Hone platform.  When an admin removes a learner from a Membership Program, and classes that the learner has completed are removed, all attendance data for those classes is lost. This means that if a learner who was removed at one point is re-invited to the program, they will need to retake any classes that had previously taken again to get credit towards the completion of the program. 

When learners are removed from a Membership Program, this does not remove Membership Access. To revoke Membership access, Admins can Deactivate Learners.

Steps to Remove a Learner from a Membership Program

1. Log in to the Hone portal and navigate to the Membership program to which the learner is invited. 

2. Navigate to the 'Learner' tab on the left-hand side and search for the learner.        

3. Select the learner and a flyout window will appear on the right-hand side.

4. Select ‘Actions’ and click on 'Remove from Program'. 

5. A dialogue box will appear confirming the learners who will be removed. To proceed, click 'Remove Learner'.

6. A pop-up notification will appear to confirm the successful removal of the learner from the Membership program.