Understanding Manager Console View

  • Updated

The Manager Console view will allow the learner’s manager to see the learner’s learning journey with Hone. 

  • Managers do not need to have Admin or Membership access. 
  • The manager's email address will need to be entered into the Hone platform.

 

Managers can view the following information

  • The number of classes the learner is assigned, scheduled, attended, and missed. 
  • A progress status of the learner’s engagement with Hone. Below are the different statuses: 
    • On Track: The learner has scheduled all their assigned classes. 
    • Needs Action: The learner needs to enroll in their program or reschedule their missed class. 
    • No Development: The learner has not taken a Hone class within the last 365 days or been assigned to a program. 
  • Managers can send a follow-up email to learners directly from the platform. An email draft will open on their computer’s email app.
  • ‘No Membership’ will be noted for the learner who does not have Membership access. 

 

FAQ

  • Managers cannot assign Membership classes to a learner. Managers can view the class library and select ‘Copy invite link’ to share with the learner.
  • If a learner has a new manager, a manual upload will need to be completed. If the organization has HRIS connected, the information will automatically update overnight. 

 

If you have any questions or issues, please complete the Admin Support Form.

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